We understand the franchise industry and the franchising code of conduct. We are experts in maximising your return from a franchise partner where you have an executed Franchise Agreement and personal Guarantees provided by individuals without incurring any unnecessary costs.
Our debt collection services are customised to suit your requirements. We take the time to understand your debt collection requirements. We will fit into your collections cycle where you require assistance. For Franchisors that have no credit control or accounts receivable teams we can provide a fully outsourced solution. Alternatively for Franchisors who have a larger more complex operation with a dedicated in-house collection team, we can provide one off services upon your instruction or recover debts on a commission / contingency basis where the franchise agreement has been terminated and the relationship with the Franchisee has ended.
We Can Assist You With
|Debt Collection / Commission / Contingent based recoveries of bad debts.|
| Credit Control / Fee for Service collections; engage us for specific services you require.
|Debt Purchase / Debt Sale. We can purchase your debts.|
| Legal Action to collect your debt through our partner law firm, Collection Law Partners Pty Ltd.
| A fully outsourced accounts receivable function tailored to your needs.
| Bankruptcy or Insolvency action through our partner law firm, Collection Law Partners Pty Ltd.
|Locating franchise partners through our skip tracing services.|
| Face to face contact or demands using our field call service.
| Credit Control consulting to improve your collection process and improve collections.
|Issuing Franchise Default Notices.|
| Issuing Solicitors Letters of Demand through our partner law firm, Collection Law Partners Pty Ltd.
|Repossession of any security held|
|Issue prepaid demands for one off engagements.|
|Use our knowledge and experience to obtain immediate payment.|
|Make Telephone Demands and negotiate for payments|
| Perform company and title searches to assist with risk assessment at the credit acceptance stage or assets available for debt collection.
LCollect has been involved in the recovery of outstanding monies pursuant to Franchise Agreements for some years. We understand the importance of negotiation to keep disputes to a minimum to get your accounts paid sooner. We identify possible disputes and address these issues immediately to reduce the amount of time your account remains unpaid increasing your profitability and bottom-line.
Social media is everywhere. People can access social media from their PC, mobile phone and tablet and once that post or tweet is online the damage has been done. At LCollect are are very conscious of the ramifications that social media can have on your brand. Our staff work hard to protect your brand at all times. We do so in a manner that is respectful, courteous and professional while keeping your interests paramount to recover your debt as quickly as possible. Your Account Manager has industry specific experience and is well versed in the Franchising Code of Conduct Compliance Manual and Franchisee's Guide to the Code of Conduct.
We believe that you, as our client, have every right to access the information we have available and to track the progress of your debt. We offer 24/7 Client Online Access where from anywhere you have an internet connection you can login and view your debts, instruct us online, upload and download documents. We have developed this system to allow you to run multiple reports in differing formats to assist you in reporting to your Management team as to our progress. At LCollect we believe in being transparent and honest in our dealings.
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