How We Work

On this page, you’ll discover the types of results you can expect from being an LCollect client as well as an understanding of the process we follow.

What can you expect from LCollect?

• Optimal and fast debt recovery.
• Exceptionally fast legal action, taking you to Judgment and return of monies quickly.
• Increased percentage of total debtor settlements.
• More flexible arrangements and personable approaches to debtors so that bad publicity is avoided and your level of bad debt is significantly reduced.
• The most appropriate sequence and flow processes for individual debtors and your requirements.
• Fee for service or commission-based recoveries tailored to your requirements.
• Additional expert assistance with Mortgage Repossession, Motor Vehicle Repossessions and Bankruptcy proceedings even if you retain your current debt recovery provider.

When you work with LCollect to achieve your debt recovery goals, you can expect to follow our proven process outlined below: -

• An open discussion will take place with a qualified Mercantile Agent Manager about your situation for debt or loss recovery.
• A relevant solution will be suggested that addresses your needs. A face to face meeting to get to know one another will also be arranged.
• A Maximum Recovery debt structure will be designed and recommended – ensuring a fast and legally-bound course of action to be taken, within 48 hours of recieving instructions.
• You will receive ongoing guidance, reports and management of client progress through our online system and your recovery manager at LCollect.

If you like the way we operate and want to benefit from the assistance provided by LCollect, then we should get together for a confidential discussion so that we can work out a solution that delivers the outcomes you’re after.

Also, learn more about the value LCollect delivers to clients by visiting our Services page next.