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In February, the Credit and Investments Ombudsman (CIO, previously COSL) decided to take steps to no longer deal with two well-known credit repair companies as nominated 3rd party representatives. These companies will no longer be able to discuss complaints with CIO or lodge new complaints on behalf of consumers.
This was a result of a review that found these two organisations had commenced numerous complaints that:
CIO have advised all affected consumers to contact them directly.