Released every month our debt collection blog contains news, stories and tips to keep you informed.
With a disaster situation having been declared for Townsville, QLD and surrounding areas we are granting moratoriums for those in impacted areas effective immediately.
All of our staff have been notified of this significant event and the impact on surrounding regions and give an undertaking not to contact or take enforcement action. Where possible we will attempt to negotiate payment extensions or make alternate arrangements with those in affected areas.
If you are in immediate danger and are in need of assistance please contact 000 from a landline or 112 from a mobile and follow the directions of emergency personnel. You can find out more about the latest situation at the Queensland Government Fire & Emergency Services website or by following them on Twitter #QldFES.
With severe bushfires impacting those in the communities surrounding the Gladstone, QLD region we are granting moratoriums to those in impacted areas.Our staff have been made aware of the impact on these regions however owing to the overall size of the regions being impacted you may still be contacted. Please ensure that you communicate your situation to us if it is safe to do so. Where possible we will attempt to negotiate payment extensions or make alternate arrangements.
Our Debt Collection News blog and newsletter started back in July 2009 with our first article REVS - Putting Them on and Keeping Them Current.
Since then we've covered a whole range of things from street lights being repossessed, providing support to our local communities by being a supportive employer of the NSWRFS, sharing community awareness articles such as suicide awareness, donating to appeals such as Give Me 5 For Kids and more recently keeping you up-to-date about changes to the EDR Scheme.
Here's some pretty impressive numbers we've collated over the last 9 years:
In our April 2017 edition we released a blog post about the Australian Securities & Investments Commission ("ASIC") releasing a new public resource called ASIC MoneySmart Teaching.
The independent evaluation has now been released by ASIC which you can download from their website.
The report contains ASIC's response to the independent valuation of the program and the independent evaluation of the program. Case studies have also been provided from several participating schools with 2 notable student quotes:
"... so you don’t make mistakes when you’re older, like buy a Lamborghini before you get a house and then you don't have any money."
"You learn to read the fine print ... because [the product] could be amazing and in bright colours, but if you look at the tiny asterisk down the bottom, it says ‘this product may cause death."
You can learn more about the MoneySmart Teaching program via their website.
Source: ASIC - December 2017
The Australian Securities & Investments Commission ("ASIC") have recently released a new public resource called ASIC MoneySmart Teaching.
This free resource is designed to offer parents and teachers practical tips in teaching children about money and the importance of good money habits early on in life. The program, developed in conjunction with State and Territory Education departments, is aligned to the Australian Curriculum.
In a video released to the media Deputy Chair of ASIC, Peter Kell, said, "Research tells us that many teenagers already have experience with financial matters, with over 80% of 15 year olds having a bank account, 73% earning money outside school hours and about 90% of 14-17 years olds owning a mobile phone".
You can find out more about the program by visiting ASIC MoneySmart Teaching.
Following the residual impact of ex-tropical Cyclone Debbie on areas in the Northern Rivers of NSW region we are granting moratoriums to those in impacted areas.
Where possible we will attempt to assist our customers by providing the necessary moratoriums, payment extensions or alternate arrangements for payment. For those in impacted areas please only contact us when it is safe to do so.
With Tropical Cyclone Debbie about to impact a significant area between Cape Tribulation and Mackay we are again granting moratoriums to those in the affected areas.
We have made the necessary notifications on accounts that may be impacted by TC Debbie and where possible we will attempt to negotiate extensions for payment or make alternate arrangements. We urge those in the impacted areas to contact us only when it is safe to do so.
If you are involved in the debt collection industry or part of your role entails contacting people for money you may have found yourself in a position where a person is threatening self-harm.
This can of course be due to a number of factors including financial pressures, family issues or other influences and you become what is now known as an "accidental counsellor".
We recently had a team member attend an Accidental Counsellor Training workshop with Lifeline Northern Beaches to assist us in dealing with situations where a person may be threatening self-harm. As a result of this training we've updated our Policies and have provided a brief summary of the steps that you should consider below.
If the person is committing self-harm:
The offices of LCollect and Collection Law Partners will close on Friday, 23 December 2016 and return for business on Tuesday, 3 January 2017.
If you require urgent assistance during this period please contact Philip Harvey, General Manager.
We thank you for your continued support in 2016 and wish you and your families a very merry Christmas and a Happy New Year and look forward to working with you in 2017 and beyond.