Our Results
Historically, LCollect has collected 52% of all loss recoveries files (consumer debts) referred to it that our clients have written off as bad debts and deemed them to be uncollectable. What does this mean for you? Typically, if you were to sell your bad debts, you would receive between 1 cent & 12 cents per dollar depending on the age of the account & previous action taken. Our average return is 52% less our commission which means a much higher percentage and dollar return to our clients.
Below is a vignette of clients we’ve worked with. These testimonials will give you a good indication of what we do, how we work and what results we achieve . . .
" I wish to confirm that the professional services in all facets of bad debt recovery procedures adopted and maintained by L Collect has been of a very high standard.
The staff employed by the company in these positions are experienced , have a good overall knowledge of all legal process and therefore good accurate results are obtained at all times, and every avenue of recovery is pursued to maximize overall recoveries prior to closure of the account. The costs and collections billing process is prepared daily, all details are clearly defined and overall fees and charges are considered to be reasonable. All policy and procedure guidelines are followed on a strict basis.
It is pleasing to report that there have been no adverse reports received from the members against the company which is a result of the overall good handling skills and efficiency used in a very professional manner.
I would like to mention that the LCollect team have at all times been very co operative, professional and always willing to assist and eager to have the job completed in the interest of all parties."
Bill Macey | Team Leader| SGE CREDIT UNION
" LCollect often surprise me by the results they get with accounts we have referred to them. Once we have exhausted all efforts to recover our debt on receipt of Judgment we refer the entire account to LCollect for follow-up in an attempt to recover our debt. LCollect continue to monitor the accounts and proceed with legal action where required.
LCollect specialise in counselling members whilst trying to assess their individual financial positions to ensure the best result possible for creditors. Some members may be daunted by the fact we have referred their account to an outside collection agency, which I'm sure in some circumstances persuades them to make arrangements in an effort to repay their outstanding debt.
LCollect are very professional and always attend to matters without delay. They keep us well informed on the progress of follow-ups for our members. We are now able to login via LCollects website to access detailed information on our referred debts & special service requests. The new access also allows us to lodge applications for special service or newly referred accounts online which are picked up immediately by LCollect staff, therefore ensuring the requests are actioned without delay. "
Donna Cox | Manager - Credit & Cards| SOUTHERN CROSS CREDIT UNION
If you would like to achieve outcomes of a similar nature to those above, please make an appointment to have a discussion with us today.



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