Accounts Receivable, Credit Control and Early Day Collections

Our Accounts Receivable / Credit Control / Early Day Collections product is a full outsource of your accounts receivable at day 1.  All communications are made on your behalf, where we act as an extension of your business. This service can be a total outsourced solution from follow up reminders, payment arrangements and handling any applicable internal dispute resolution processes and external dispute resolution processes.

 

We work collaboratively with you to setup detailed scripts, collection workflows and processes designed to improve your cash flow and strengthen your brand with your clients. We understand that each businesses requirements will be different. We provide you with insight, examples, templates and feedback to create the best collection workflow for your requirements. This includes seeking to apply different collection workflows and processes based on the type of account receivable. This categorisation will vary depending on your business but can include high value clients, clients who regularly enter arrears and clients who have an excellent payment history.

 

Once established and operational, we assess the effectiveness of the scripts, processes and workflows in place to make suggested improvements to the collection cycle that are sensitive to your requirements to further enhance your cash flow.

To deliver this service, we utilise communication methods that are the most appropriate for your stated objectives. This ranges from telephone calls, emails, letters and SMS all performed through our fully integrated systems.