Field calls are provided to clients to physically attend an address throughout Australia and can be a useful tool not only in the debt collection cycle, but for other reasons as well. Our specialised field agents are fully licensed, have local knowledge and trained and experts at what they do. They have extensive experience in;
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We will provide you with access to real time updates on the progress of your field call that details the contacts and attempts our agents have undertaken.
We understand the compliance framework in this space. Our agents are trained in the ASIC and ACCC Guide to debt collection, are licensed, fully insured and comply to the Privacy Act / Privacy Principles and the National Credit Code. They understand the importance of your brand and always act with professionalism.
Need more information? Contact us or complete the form below and we will be in contact shortly.
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