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Why am I now dealing with LCollect and not my usual bank or finance company?
How do I find out the balance of my account?
What standards must you follow when you contact me?
I can't finalise the balance in full. Can I enter into an arrangement?
I have a complaint about LCollect. Who do I contact?
I don't have enough money for the Direct Debit to operate. What do I do?
Can I provide feedback about my Account Manager?
How can I pay my account?
I finalised my account with you. Why is this still outstanding on my credit report?
I need someone to act on my behalf. What do you need from me to speak with this other person? Can I give a verbal authority?
I received a letter demanding the full balance. I can't pay the full amount. Can I make an arrangement?
Will I be able to get credit in the future?
Why do you continue to charge interest on my account?
Electronic Direct Debit
Electronic Funds Transfer
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