We understand that there are large areas across Victoria and New South Wales that are currently being impacted by the ongoing bushfire emergency.

We have attempted to identify areas that have been significantly impacted and have given an undertaking to not contact those regions. Due to the large and ever changing nature of the situation there may be times where contact is made with someone in an impacted area however this will be avoided wherever possible. Where possible we will attempt to negotiate payment extensions or make alternative arrangements when the situation is at a less heightened state.

We urge all of our customers and clients to listen to emergency service personnel and to contact 000 from a landline or 112 from a mobile when a situation is threatening life or property.