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DVD Customers Referred to Debt Collectors

Wednesday, November 29, 2017 - Posted by Michael McCulloch

Atlantic DVD, who operated their store out of Semaphore South Australia, have allegedly sold a list of their outstanding debts to a debt collection agency.

The company, which ceased trading after 30 years in business, is allegedly pursuing customer for late payment fees allegedly incurred between 2011 and 2017. Several customers have indicated their disgust to the media including Rebecca Lynch who received a $40 demand for 5 films returned one day late in 2016 with the total fine being $17 and a letter cost of $22. Ms Lynch said in a statement, "That’s the second letter now and I don’t even recognise the titles as being something I would borrow — and as for the fee they chucked on, well, that’s bloody rude".

John Fitzpatrick, another former customer, has taken a more pro-active approach and has contested his $67 fine ($26 in late fees and $41 in fees) by demanding proof of the original agreement and rental payment. He said in a statement, "It’s truly just a game — if it ever went to debtors court, the collectors would need to prove the debt".

To date representatives of both Atlantic DVD and their debt collection agency have not responded for comment.

Source: Adelaide Now - November 2017

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