Can you use the electoral roll for debt collection?
Updated: Sep 6
With COVID lockdown in full swing across Australia, you may be thinking that using the electoral roll to locate people, especially real estates looking to locate missing tenants, is a good idea as people move around less however that could be a costly mistake.
The Provision of Information on Rolls and Certified Lists of Voters under Section 90B of the Commonwealth Electoral Act 1918 outlines the persons or organisations that the AEC must give information to and the circumstances in which it is to be given. While we note that further in this Section, the Provision of Information on Rolls does stipulate that any other person or organisation may be given information, the information that may be given and the circumstances in which it may be given, we do not believe that there is sufficient evidence under Section 91 of the Act that meets a permitted purpose.
In accordance with previous advice from our industry body, the Institute of Mercantile Agents, we do not utilise the electoral roll as a debt collection tool and only use paid, legitimate commercial sources when undertaking enquiries to locate people.
If you would like to discuss how we can assist you in locating your missing customers you can learn more about this service online or call us on for a confidential discussion on (02) 8923-1600.