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Licence and insurances for debt recovery

Licence & Insurances

Copies of our licence and insurances are available free to download.

Licence_Resource

At LCollect we hold and maintain all appropriate licences and insurances to operate a debt collection business.

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All operational staff receive full training in all aspects of compliance and the legal and regulatory requirements required of their role. This includes a solid knowledge and understanding of the National Credit Code,
The Privacy Act and National Privacy Principles, the Banking Code of Practice and the 
ASIC / ACCC Debt Collection Guidelines.

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Kindly note that changes in July 2022 in NSW to the Debt Collection licensing regime occurred, such that only agencies with field contact with consumers are required to be licensed. Our team members do not conduct field visits. 

Australian Credit Licence

Licence No:

430659

Download Link:

Insurances

Professional Indemnity

Coverage Amount:

$20,000,000 in the aggregate
$5,000,000 on any one occurrence

Coverage Period:

01/01/2024 to 01/01/2025

Public Liability

Coverage Amount:

$20,000,000 in the aggregate

01/01/2024 to 01/01/2025

Coverage Period:

Download Link:

Quality Assurance

We are proud to hold and maintain Quality Assurance ISO 9001: 2015.

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We continually improve the effectiveness of the Quality Management System (QMS) through the use of quality policy, quality objectives, audits, corrective and preventive actions and and management review.

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This commitment to continuous improvement delivers you a superior debt collection service.

DNQ Quality Assurance logo
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