At LCollect we hold and maintain all appropriate licences and insurances to operate a debt collection business.

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All operational staff receive full training in all aspects of compliance and the legal and regulatory requirements required of their role. This includes a solid knowledge and understanding of the National Credit Code,
The Privacy Act and National Privacy Principles, the Banking Code of Practice and the ASIC / ACCC Debt Collection Guidelines.

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Kindly note that changes in July 2022 in NSW to the Debt Collection licensing regime occurred, such that only agencies with field contact with consumers are required to be licensed. Our team members do not conduct field visits.